DOCK SCHEDULING FOR RETAIL LOADING DOCKS. PREDICTABILITY & RELIABILITY. MORE EFFICIENCY AND FLEXIBILITY.

Dock scheduling is the core function of MERCAREON. It is a type of digital timetable that is called up via Internet. It can be used to book unloading times. The system shows all free and reserved times at which delivery is possible at the docks in the distribution center (or store) of the retail company.

Transport companies that deliver goods there select available time slots.  They reserve them by booking. Upon arrival, the driver reports to the security guard with the booking number.  In the system, the security guard sees which order(s) the truck has and which loading point must be driven to.

Retail companies use dock scheduling to receive reliable information on incoming goods in advance. This makes delivery predictable and enables optimum utilization.

Carriers can schedule appointments reliably. They save time driving to the warehouse location with fingers crossed and waiting there for hours.

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Produktübersicht

FUNCTION SCOPE OF DOCK SCHEDULING

  • Internet-based unloading scheduling

  • Delivery management for retail deliveries

  • Traffic light systems for monitoring and logging the completion status

  • Suitable for small deliveries, partial and complete loads

  • Time slots can be reserved or blocked for certain transport companies

  • Carriers can combine multiple orders into one booking

  • Large orders can be distributed to multiple bookings.

  • Time slots can have various lengths

  • Time slots can be calculated dynamically based on rules

  • Mobile delivery documentation: Booking data directly on the driver's mobile phone

  • Special concepts for groupage freight deliveries

  • Express dock function for small delivery volumes

  • Free customer service by phone at local rates

  • No 800 number, no hotline costs

  • Support times (Mon. – Fri. 7:30 a.m. – 6:00 p.m.)

Name

Satisfied with MERCAREON REWE Markt GmbH

"Our experience with MERCAREON is thoroughly positive: Since beginning to use this retail platform, we have been able to create more transparency in incoming goods and, therefore, utilize our personnel better."

 Matthias Bähr, logistics manager at REWE Markt GmbH Solutions for retail

Retail advantages through MERCAREON dock scheduling

  • More transparency in incoming goods

  • More efficiency in incoming goods (up to 20% more)

  • Increase of incoming goods volumes

  • More efficiency during collection.

  • Less peak times

  • Targeted personnel planning – in time with the delivery

  • Uniform utilization of shipping capacities

  • Increased productivity

  • Reduced costs

Supplier advantages through MERCAREON dock scheduling

  • Secured delivery dates

  • Transparent information about the delivery status

  • Increased customer satisfaction

  • Freight cost reduction

Carrier advantages through MERCAREON dock scheduling

  • Accelerated unloading processes

  • Shorter idle times and waiting times.

  • Better use of breaks and rest periods

  • Better utilization of individual vehicles

  • Less transport costs

  • More time for connection trips

  • More flexibility for route planning

COMPATIBLE WITH THE FOLLOWING PRODUCTS

  • MERCAREON Yardbook
  • MERCAREON Reporting
  • Interfaces for pager systems
  • MERCAREON carrier interface

MERCAREON Yardbook

Complete recording and documentation of all delivery trucks at the warehouse location. Small deliveries, visitors and any vehicle movements at the warehouse location can also be detected.

Learn more about Yardbook

MERCAREON Reporting

Statistical preparation and display of booking data in relation to cycle times, processing and punctuality.

Learn more about reporting

Interfaces for pager systems

Transfer of booking data to pager systems (web service or local installation in the retail warehouse) via file export.

Learn more about pager systems

MERCAREON carrier interface

Interface connection to ERP or carrier systems: Transfer of booking data of the delivery dates, independent of the retailer to all booked warehouse locations via file export.

Learn more about carrier interface

NEED MORE DETAILS? WANT TO GET TO KNOW MERCAREON AND TRY US OUT LIVE?

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Customized solutions

Dock scheduling for retail deliveries is easier than you think and more than you might expect. Whether central warehouse, distribution center, cash and carry market or store. See for yourself... 

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MERCAREON for the produce industry

Did you know that you can easily manage fresh produce such as fruit and vegetables using MERCAREON? MERCAREON demonstrates its particular strengths for a large number of small international suppliers…

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Users are fans of MERCAREON

The majority of carriers prefer scheduling via dock scheduling systems and are able to cut waiting times. Two-thirds are experiencing shorter throughput times at the warehouse locations…

Read all results of the current user survey

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