Dock scheduling is the core function of MERCAREON. It is a type of digital timetable that is called up via Internet. It can be used to book unloading times. The system shows all free and reserved times at which delivery is possible at the docks in the distribution center (or store) of the retail company.
Transport companies that deliver goods there select available time slots. They reserve them by booking. Upon arrival, the driver reports to the security guard with the booking number. In the system, the security guard sees which order(s) the truck has and which loading point must be driven to.
Retail companies use dock scheduling to receive reliable information on incoming goods in advance. This makes delivery predictable and enables optimum utilization.
Carriers can schedule appointments reliably. They save time driving to the warehouse location with fingers crossed and waiting there for hours.
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Internet-based unloading scheduling
Delivery management for retail deliveries
Traffic light systems for monitoring and logging the completion status
Suitable for small deliveries, partial and complete loads
Time slots can be reserved or blocked for certain transport companies
Carriers can combine multiple orders into one booking
Large orders can be distributed to multiple bookings.
Time slots can have various lengths
Time slots can be calculated dynamically based on rules
Mobile delivery documentation: Booking data directly on the driver's mobile phone
Special concepts for groupage freight deliveries
Express dock function for small delivery volumes
Free customer service by phone at local rates
No 800 number, no hotline costs
Support times (Mon. – Fri. 7:30 a.m. – 6:00 p.m.)
"Our experience with MERCAREON is thoroughly positive: Since beginning to use this retail platform, we have been able to create more transparency in incoming goods and, therefore, utilize our personnel better."Matthias Bähr, logistics manager at REWE Markt GmbH Solutions for retail
More transparency in incoming goods
More efficiency in incoming goods (up to 20% more)
Increase of incoming goods volumes
More efficiency during collection.
Less peak times
Targeted personnel planning – in time with the delivery
Uniform utilization of shipping capacities
Secured delivery dates
Transparent information about the delivery status
Increased customer satisfaction
Freight cost reduction
Accelerated unloading processes
Shorter idle times and waiting times.
Better use of breaks and rest periods
Better utilization of individual vehicles
Less transport costs
More time for connection trips
More flexibility for route planning
Complete recording and documentation of all delivery trucks at the warehouse location. Small deliveries, visitors and any vehicle movements at the warehouse location can also be detected.Learn more about Yardbook
Statistical preparation and display of booking data in relation to cycle times, processing and punctuality.Learn more about reporting
Transfer of booking data to pager systems (web service or local installation in the retail warehouse) via file export.Learn more about pager systems
Interface connection to ERP or carrier systems: Transfer of booking data of the delivery dates, independent of the retailer to all booked warehouse locations via file export.Learn more about carrier interface